Terms and Conditions

About Us

Doricapa Sales, Inc. was founded to offer products at a reasonable price with convenient purchasing methods, via phone, mail order, fax, or email. Since we do not have a storefront, we can keep prices low and offer the customer the convenience of shopping at home. Prior to placing your order please review the following information regarding our warranty information, and other miscellaneous items that may help clarify questions you may have concerning your purchases. We also require that you read our Return Policy section, prior to placing an order. Thank you for visiting our website.

Warranty Information

Warranties are any warranties that may be provided by each individual product manufacturer. Where applicable, a product will have a warranty card included with the shipment. This card should be filled out and returned to the manufacturer. See warranty guidelines from the manufacturer of the product ordered, to handle any warranty issue.

Shipping Information

Our products are shipped prepaid, unless otherwise indicated.

Payment Information

We will not accept orders shipping to addresses outside the United States.

We accept VISA, MasterCard, Discover, American Express and PayPal cards for payment.

We are based in Texas, so all applicable sales tax will be added for Texas residents, unless you are tax exempt. If you are tax exempt, you must fax us a copy of your tax exemption certificate or certificate of resale the same day you place your order, or we will need to include tax on your purchase. (fax to: 210-561-0185) Out of state orders are tax exempt.

Insurance and Medicare Billing

Doricapa Sales, Inc. DOES NOT do any insurance or Medicare billing.

Regarding the Purchase of Lift Chairs & Adjustable Beds

When you purchase a lift chair or bed from our company, please be advised that the chair or bed will only be delivered to your front door if you live in a house or to the apartment office if you live in an apartment. The delivery person will not take the box inside, nor will he or she un-box anything for you. Therefore, if you are not able to un-box and move the chair or bed yourself, you will need to make arrangements to have someone assist you. For an additional fee, we can arrange with the carrier to un-box a lift chair, set it in your home, and also remove the packaging. Please call our office for further details.

Once you have accepted a chair or bed delivery, any damage done in shipping, will need to be addressed by you, with the delivery company. If, when delivered, the box has obvious damage, it is up to you to refuse the delivery, and the chair or bed will be shipped back to the manufacturer. A new chair or bed will then be shipped to you.

Once you receive your lift chair or an adjustable bed, it is very important that you fill our the warranty card sent with the item, and return the card to Med-Lift. (WARRANTY CARD MUST BE SENT IN FOR THE WARRANTY TO BE VALID.) If, over time, your chair or bed should develop a problem and does not work properly, please contact our office at 1-877-378-6212, so we can help you determine the appropriate part that might be needed. We can then order the part or parts for replacement. These parts will be charged to you, and then the charge will be credited back to you, once the defective part has been returned to Med-Lift, if the part is still under warranty. If the repair is something that you cannot do yourself, and the chair or bed needs to be returned to Med-Lift, and if you do not have the original shipping box, call our office, and we will have a box sent to you. It is your responsibility to box the chair or bed and notify us when ready for pick-up. The shipping fee to have your chair or bed returned to Med-Lift will be charged to your credit card. If the repair is a warranty issue, the chair or bed will be repaired and returned to you at no charge for the return shipping. You are, however, responsible for the shipping cost to ship the chair initially, to Med-Lift. If the repair is not under warranty, you will be notified the cost of the repair. Upon your approval, the repair will be performed, you will be charged for the repair and the cost to ship the chair or bed back to you. This is in addition to the original shipping cost to ship the chair or bed to Med-Lift. If you should decide not to have the chair or bed repaired, you will be responsible for the shipping charges to have the chair or bed returned to you.